Shipments and returns
Your pack shipment
The shop delivers every Monday, Wednesday, and Friday by Kerry. It takes 2-3 business days for delivery if it is a delivery to a foreign country. The store uses the services of DHL Express (Thailand) Company Limited, which takes 5-10 business days, depending on the destination country. In the event that the customer receives the product late Customers can contact and coordinate with @leilacare. The company will help track and coordinate with the shipping company for customers as soon as possible.
The store does not have a policy to cancel any products. Return Policy The store does not have a policy to return any products. Except in the case that the product is out of stock, the store will issue a refund to the customer.
1. In the case of customers paying by credit card or debit card – if the company has received the product back We will process the matter to return the money to the cardholder's bank within 7-14 business days, and after that, depending on the conditions of the cardholder's bank, the matter will continue within 30 - 45 days, depending on the bank's conditions. or according to the card owner's card deduction cycle.
2. If the customer pays via Internet banking service - the company will refund the money by transferring money to your bank account within 7-14 business days. The account name must match the name of the person who ordered the product. If the names do not match, the company will request a copy of the ID card of the account owner and the person who ordered the product. By signing to confirm that The person who ordered the product agrees to return the money to different accounts.
If you encounter any problems or have any questions, please contact.
LEILA Shop (Room G03/2, Basement) 1693
Central Ladprao, Phahonyothin Road, Lat Phrao Subdistrict
Chatuchak District, Bangkok, Thailand 10900
or phone number +6664-635-6569
or email firstname.lastname@example.org
and via Line: @leilacare